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Refund policy
Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible, your item must be in the same condition you received it—unused, unworn, and in its original packaging. Custom wallets cannot be returned. You’ll also need proof of purchase.
To start a return, contact us at gridirongoodsshop@gmail.com. Please note that returns must be shipped to: [INSERT RETURN ADDRESS]. Items sent back without first requesting a return will not be accepted.
If approved, we’ll send you a prepaid return label (the cost of return shipping may be deducted from your refund unless the item is defective or incorrect).
Damages and Issues
Please inspect your order upon arrival and contact us right away if the item is defective, damaged, or if you received the wrong item. We’ll make it right.
Non-Returnable Items
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Custom or personalized products (such as wallets made from team-issued footballs or customer-sent gear)
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Sale items
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Gift cards
Exchanges
The fastest way to get what you want is to return the item and place a new order once the return is accepted.
Refunds
We’ll notify you once we’ve received and inspected your return. If approved, you’ll be refunded to your original payment method within 10 business days. Shipping costs are non-refundable. If more than 15 business days have passed since your refund was approved, please contact us at gridirongoodsshop@gmail.com.